Boyos,
Please see our shipping & customs policy below:
UK Shipping
We currently ship all UK orders via Royal Mail. Once dispatched, you will receive a tracking number via email.
Please allow 2–4 working days for delivery.
International Shipping
We’re proud to ship worldwide! All international orders are sent using Royal Mail International Tracked, unless otherwise stated.
Delivery times vary depending on location, most orders arrive within 5–10 working days, but delays may occur due to customs processing.
From 29th August 2025, the U.S. government changed its import rules. Packages under $800 are no longer exempt from duties and taxes, which means all international parcels now have customs charges applied.
To save you from surprise bills on delivery, we’ve set up our U.S. shipping so that all duties and taxes are prepaid. This does make the shipping fee slightly higher at checkout, but it means your order arrives smoothly with no extra costs on your doorstep.
Estimated delivery time: 5–10 business days.
Customs, Duties & Taxes (Important Info for EU & International Customers)
If you’re ordering from outside the UK, including EU countries, please be aware:
You may be charged customs duties, VAT, or import taxes by your country’s customs office upon delivery.
These charges:
• Are not included in the item price or shipping cost.
• Are set by your local government, not by us.
• Are 100% the buyer’s responsibility.
We cannot cover, reimburse, or control these fees, by placing an order with us, you accept that any applicable import charges are yours to pay.
Tips for International Customers
• Check your country’s import threshold to see if your order might be charged.
• Refusing to pay customs may result in your order being returned or destroyed — we cannot offer refunds in these cases.
Lost or Delayed Parcels
While rare, delays can happen. If your order hasn’t arrived after the estimated delivery window, please contact us and we’ll investigate.